For many businesses out there, colocation services support some of the most critical tasks. Everything from accessing sensitive information to establishing connection between business applications all within a single environment are managed in a highly professional manner by a colocation data centre service provider.
With so much on the reigns of colo support, it’s important for your corporation to have a sound relationship with the service provider that guarantees perfection and quality. While we understand all such things, how’d you know that your current colocation partner is indeed “the one”!
Switching services can be a challenge but sometimes it’s necessary based on corporate’s best interest in order to get the desired services and support needed. We’ve pointed a few indication to help you answer the question; “When it’s time to quit existing colo service provider and go for a new one?”
- When a data centre goes down
This is perhaps the most obvious and logical indication! A colocation data centre should cater adequate and 24/7 support all year round that your company requires and any repeated or persisting interruptions are unacceptable.
Average cost of data centre downtime equals to more than $750,000 for a particular business which is indeed a substantial loss. The cost includes expenditures relevant to workplace disruptions, loss in revenue as well as reducing end-user productivity.
From 2010 onwards, there has been more or less 40-percent cost increase in a data centre downtime and it’s bound to increase in coming times. If a business experiences persisting and unplanned interruption, it’s definitely time moving to a better service provider.
- Location isn’t ideal
As we speak, location of a data centre may be more important than you think. Besides providing a platform and just the right environment to support IT infrastructure, services and equipment, geographical location of colo provider plays a crucial role in fending away disasters. This is the reason all such facilities must be situated in a region with minimal or simply zero-percent risk.
If this isn’t the case, it’s about time you moved for a new colocation partner! Key decision-makers should analyse all about the facility’s location including impact on data centre following natural disasters. Take for instance a colo provider situated on a floodplain; which is even below the ideal.
Likewise, a facility that’s too close to a company’s headquarters or executive office isn’t the best choice either. Purpose of a colocation data centre is offering a secondary site for data storage which is important to plan and execute disaster recovery strategies. This ensures that whether primary business location is effected by natural calamities or any other, sensitive data, software and hardware remains safe and accessible within a colocation environment.
If data centre facility’s too close to the primary business site, it undermines the basic advantages and hampers smooth execution of disaster recovery plans.
- When costs mount
One of the biggest reason and benefit of partnering with a colocation provider is its potential for IT cost savings. Outsourcing a segment of critical infrastructure is a predictable way to support monthly data centre expenditures without disrupting overall corporate budget.
Yet another benefit is availability of trained experts who know just what it takes to provide quality service within financial limits. But, it’s possible for a few to raise these costs frequently without any innovation in their services.
If this happens or perhaps a client or customer is being charged with hidden costs, it’s time to end your partnership with existing colo provider and look for a better one.
- Lack of power backup resources
Scalability is another perk of having a colocation data centre that provides timely backup in critical times such as a major power outage or any other factor. Since it serves the ever growing business requirements with the right IT infrastructure and equipment, redundant power backup sources are a must but, if there aren’t, find someone providing adequate backup thereby reducing downtime.
When all or any one of the above factors are met, it’s a clear sign to look for a new colocation.