A quick assessment of your company’s online reputation might be all you need to believe in the need for a reputation management software. Moreover, the following three questions should be enough to get you to seewhy you need a good one.
Determine whether your business:
- Is part of the search results on the first page when you use related keywords or the name of your brand or products to look it up?
- Has gathered any reviews from satisfied customers from past interactions?
- Is asking for customer feedback or conducting feedback surveys? What do they say about you?
A Reputation Management Software – a good one – is more than a way of collecting reviews. It is about increasing customer engagement in a way that your consumers begin promoting your brand for you.
Now, if you already jumped on the bandwagon regarding this software, then test out these gems:
The best thing about Talkwalker is that you can use their free social search for a week! As its name hints, Talkwalker allows you to monitor sentiments towards your brand. The said sentiments will be calculated by trackingthe posts, articles, and tweets that mention your brand. That’s because these are the updates that direct the flow of the social sea around your brand.
During its search, Talkwalker will look at more than 150 million websites, includingthe most used social networks. They will sample different social waters togain a unique view of the reputation your business has built for itself.
WebiMax is a great online reputation management tool for two main reasons. One, it provides all the services businesses may need to repair its damaged reputation. Secondly, it also offers a wide range of tools that help businesses maintain a positive reputation.
WebiMax was created to align its strategies with the reputation goals for businesses. It will begin by conducting an analysis of how your company’s reputation stands currently. The assessment might not be too deep, but it will help WebiMaxproposevarious strategies and tactics that can boost it.
Great customer service and an option to form a short-term commitment set WebiMax apart from most other similar tools.
BrandYourself is all about doing it yourself! It allows you to personally create a brand and manage its online reputation. New at this? Don’t worry, you will have all the instructions in front of you provided by BrandYourself itself. It walks you through the process that you can use to increase your company’s online presence through certain social media profiles. Once you have an account on those sites and have created a profile, you can use BrandYourself’s teachings to optimize them and rank higher onGoogle.
Mentionlytics is great at what it does. You can use this award-winning monitoring tool to maintain or improve the reputation of both small and large sized companies. In fact, you might evensee individuals like celebrities, artists, and politicians use it to promote their brand.It is easy to set up and needs minimal information, such as your brand name, to start working.
When you first start using this software, you get a complete report that tells you what people are saying about your brand. That means any posts from Facebook and Instagram, tweets off Twitter, and updates from platforms like YouTube and Pinterest will all be included. Mentionlytics doesn’t overlook other websites, such as news and blogs, either.
Mentionlytics is user-friendly and provides the necessaryinformation in an accessible manner. Another positive thing about this tool is that you get to see a global view of the reputation of your brand since itextracts info from many different sources. Finally, Mentionlytics offers a huge range of features even if you sign up for a startup plan. The latter would be a great idea for a small business that would have to pay substantially more for the high-cost packages offered by other reputation management software.
ReviewTrackersis another award-winning platform that more than 40,000 businesses use for monitoring and managing their reviews and reputation. That tells you everything about the software’s reliability. It is also accurate and easy-to-use, which is why even beginners can handle it.
Like the other options on this list, ReviewTrackers aggregates online reviews from major sites and analyzes them for you.This is highly useful for businesses that are spread over multiple locations. Through this tool, such a business can keep track of key customer insights for each of the locations easily.
Besides the features mentioned above, ReviewTrackersallows users to customize which review notifications they would like to receive and centralizes everything for their ease.
While you should already be choosing a reputation management service, you may first want to do some research. Choose one that takes into account the unique needs of your business. Then do some quick budget calculations before getting into anything!
Rize Reviews is another top-notch tool that thousands of businesses use for monitoring and managing their reviews and reputation. One of the reasons why this software is used by so many businesses is because their process is quick, efficient, and easy. It has a one-step process and doesn’t require any complicated processes, which means you’ll be able to operate without hassle.
Rize Reviews can be integrated with over 100 of the major review sites so you can bring all your positive reviews in one place and the tool will help analyze them for you. This tool is especially useful for businesses that have various franchises and cater to a wide range of the target audience. Through Rize Reviews, such a business can keep track of each and every review that comes in regarding the various locations.
Apart from the reviews feature, Rize Reviews also allows users to customize their brand message, add website widgets, and include review kiosks if an email isn’t available. The software can also be integrated with major CRM and POS Systems.
About Michelle Joe: Michelle Joe is a blogger by choice. She loves to discover the world around her.She likes to share her discoveries, experiences, and express herself through her blogs. You can find heron twitter: @michellejoe524