2018 has been a fantastic year for enterprise mobility. Companies like Hero MotoCorp, Godrej Properties, Classle Knowledge, etc. embraced enterprise mobility in 2018 and are already seeing a shift in their organizational processes. For example, Hero MotoCorp created an app for their spare part distribution process. This app will help its partners to buy more than 20000 Hero Genuine Parts on their fingertips. Similarly, Godrej Properties leveraged mobility solutions to create an iPad app that will provide a virtual tour of their properties to its customers.
According to Research and Markets, the global enterprise mobility revenue capped at $206.13 billion in 2017 and is expected to touch $1225.78 billion by 2026 growing at a rate of 21.9%. Apart from this, in a survey conducted by Oxford Economics, 82% out of 500 senior IT professionals believed that mobile devices are essential to increase employee productivity at work.
Looking at the numbers above, it is clear that enterprise mobility is an essential element in the growth of the organization. It does much more than mobilizing the workforce. It fosters satisfaction, engagement, and growth among employees.
Enterprise Mobility Trends
1. Security Enhancement
Mobility is often impeded by security matters. The current security system is becoming more and more vulnerable as the number of devices is increasing. Security systems are designed to take care of a fixed amount of data but, with an increase in the number of devices, the quantity of data is also increasing. To protect this colossal amount of data from breaching, enterprises will have to update their security models. This new model will include multiple security layers which are difficult to breach by hackers.
2. Unified Endpoint Management
UEM or Unified Endpoint Management is a great way to increase the security of data. The concept behind UEM is to deploy data at multiple endpoints such as desktops, laptops, mobiles, wearables, and tablets from a single console. This technique helps enterprises to keep their data secure at the time of a cyber attack. All these endpoints will be connected so that if data is wiped from one device, it remains accessible from other devices. Moreover, it is also crucial to secure all the endpoints with multiple security layers.
3. Adoption of BYOD
Although being an old concept the adoption of BYOD has started to increase over the last few years. According to BusinessWire, the CAGR of the BYOD market is projected to grow at more than 17% over the next four years. The reasons for the surge in BYOD adoption is obvious. It cuts the cost for the company to buy and maintain PCs. Another good reason is that it increases convenience among employees as they can even work from home if required.
The only problem with BYOD adoption can be that employees will not be able to access enterprise apps. The solution to this problem is simple; Install enterprise-level apps on employees’ PC. However, it will require enterprises to take a few extra security measures.
4. Artificial Intelligence Enabled Mobile Devices
Despite being a new technology, enterprises have been embracing AI faster than many experts predicted. AI-enabled devices help employees to increase their efficiency and productivity at work.
Integrating popular voice assistants such as Siri, Cortana, and Google Assistant to enterprise apps can help employees to get things done faster. Moreover, facial recognition can also allow employees to connect more quickly with various business apps. AI has the potential to solve different accessibility issues, increase workforce agility and flexibility, and tackle security concerns.
5. Adoption of 5G
Experts predict that adoption of 5G will bring a significant change in enterprise mobility. Its ultra-fast and low latency network will open up the new opportunity of enterprises to upscale their operations. However, 5G is not going to impact directly to enterprises, but it will help them to set up new grounds for the implementation of IoT. One of the reasons why IoT is not implemented in many enterprises is because of a lack of stable, robust, and secure network connectivity. Now, with better connectivity, enterprises will be able to bring the most out of their devices.
6. IoT and Growth
According to Statista, the number of projected devices have been increasing exponentially since 2015. It is presumed that the number of connected devices will reach over 75 billion by 2025. In upcoming years, the aim of enterprises will not be to create a mobile workspace but, to create ‘connected’ mobile workspace.
Companies such as IBM, Cisco, Amazon, GE, etc. are offering enterprises a wide range of IoT solutions with simplified design, integration, creation, and management of IoT infrastructure and enterprise data. This technology helps enterprises to speed up and streamline their operations.
7. Replacing Computing with Mobility
Automation in enterprises has been a critical game-changer. Higher the number of mobile devices more significant is the level of automation. Enterprise mobility solutions have made organizations less dependent on computers and more on mobile devices. This shift has led organizations to work faster and better.
8. Location-Based Services
Mobile GPS has simplified all of our lives. Employee productivity has increased after Google introduced advance features in Maps such as locating the nearest store, ATM, or gas station and providing time estimation for ‘home-to-work’ and ‘work-to-home.’ This technology can be used by enterprises to deliver location-specific information on enterprise apps.
9. Cloud Migration
Migrating local server data to the cloud has been a significant enterprise mobility trend in 2018 is continuing to become a popular trend in 2019 as well. Today, every enterprise is dealing with terabytes of data every day. The primary reason for enterprises to migrate their data to the cloud is because of its variety and sheer size. Cloud offers the best service to store the data related to employees, customers, and work. The only problem with storing data on the cloud can be its accessibility as it requires a robust Internet connection. But, with 5G, this problem will easily be eradicated.
10. Better Customer Experiences
The high-level aim of enterprises has always been to improve the customer experience at any cost. Enterprises aim to achieve it by increasing employee productivity and efficiency, employing enterprise mobility solutions. Apart from these, enterprises are using solutions such as self-serving kiosks to help customers speed up the purchasing process. Enterprises are also leveraging the power of AR and VR to deliver immersive experiences to their customers.
Enterprise mobility accounted for a considerable portion of total investments in technology world-wide. Moreover, a majority of enterprise apps in 2019 used technologies like AI, AR, and IoT for development. These trends are an alarm for mobile app development companies to brush up their skills and gain a competitive advantage to fulfill the needs of future enterprises.